Skip to main content
FREE tracked delivery over £30
Order by 4pm for next-day dispatch
2-year cartridge warranty
100% satisfaction guarantee
Brother toner and drum reset support

Brother Drum Reset Guides

If your Brother laser printer still shows “Replace Drum”, “Drum End Soon” or a similar message after fitting a new drum unit, the drum counter may need to be reset. This directory also includes the related Brother toner reset methods from our existing support guide, so you can identify the correct counter before continuing.

Find your reset method Drum unit help TN243 / TN247 reset

Before you reset anything

Brother printers use separate counters for toner cartridges and drum units. Reset only the component that has genuinely been replaced.

Reset the toner counter if...

  • You have fitted a new toner cartridge.
  • The printer still says Toner Low or Replace Toner.
  • The toner is correctly seated in the drum unit.
  • All seals and protective packaging have been removed.

Reset the drum counter only if...

  • You have fitted a new drum unit.
  • The printer displays Replace Drum or Drum End Soon.
  • You are sure the issue is not caused by toner.
  • You are following the method for the exact printer model.
Important: Do not reset counters simply to clear a warning when the toner or drum has not been replaced. If you're unsure which counter applies, use Chat Assist before continuing.
Chat Assist

Not sure whether you need a toner or drum reset?

Tell Chat Assist your exact Brother printer model and the message shown on the display. It can help you identify whether the warning relates to the toner cartridge, drum unit or a different reset method before you change any counters.

Ask Chat Assist

Which type of reset does your Brother printer use?

Brother printers use different reset sequences depending on the control panel and printer generation.

Go button reset

Used by many Brother HL mono laser printers with LEDs and a Go button.

LCD button reset

Used by DCP and MFC printers with Cancel, Back, Start, Option or keypad buttons.

Code entry reset

Some models ask for codes such as 00, 11 or 12 after entering the reset menu.

Colour toner menu

Colour laser printers may show separate reset codes for black, cyan, magenta and yellow.

Brother reset method directory

Open the section that matches your Brother printer model. Follow the sequence carefully and do not skip the front-cover step where shown.

Brother HL mono laser printers with Go button reset

Brother HL-2030 / HL-2040 / HL-2070N

Cartridge: TN-2000 / TN-2005

  1. Switch the printer off.
  2. Open the front cover.
  3. Press and hold the Go button until all LEDs light up.
  4. Release the Go button.
  5. Press Go twice.
  6. Press Go five times.
  7. Close the front cover and try printing again.

Brother HL-2140 / HL-2150N / HL-2170W

Cartridge: TN-2110 / TN-2120

  1. Switch the printer off and open the front cover.
  2. Press and hold Go until all LEDs light up, then release.
  3. Press Go twice.
  4. Press Go 6 times for TN-2110.
  5. Press Go 7 times for TN-2120.
  6. Close the front cover.

Brother HL-2130

Cartridge: TN-2010 / TN-2220

  1. Switch the printer off and open the front cover.
  2. Press and hold Go until all LEDs light up.
  3. Release the Go button.
  4. Press Go twice.
  5. Press Go six times.
  6. Close the front cover.

Brother HL-2240 / HL-2240D / HL-2250DN / HL-2270DW

Cartridge: TN-2210 / TN-2220

  1. Switch the printer off and open the front cover.
  2. Press and hold Go until all LEDs light up, then release.
  3. Press Go 6 times for TN-2210.
  4. Press Go 7 times for TN-2220.
  5. Close the front cover.

Brother HL-5240 / HL-5250DN / HL-5270DN / HL-5280DW

Cartridge: TN-3130 / TN-3170

  1. Switch the printer off and open the front cover.
  2. Press and hold Go until all LEDs light up, then release.
  3. Press Go 5 times for TN-3130.
  4. Press Go 6 times for TN-3170.
  5. Close the front cover.

Brother HL-5340D / HL-5350DN / HL-5370DW / HL-5380DN

Cartridge: TN-3230 / TN-3280

  1. Switch the printer off and open the front cover.
  2. Press and hold Go until all LEDs light up, then release.
  3. Press Go 6 times for TN-3230.
  4. Press Go 7 times for TN-3280.
  5. Close the front cover.

Brother HL-5440D / HL-5450DN / HL-5470DW

Cartridge: TN-3330 / TN-3380

  1. Switch the printer off and open the front cover.
  2. Press and hold Go until all LEDs light up, then release.
  3. Press Go 6 times for TN-3330.
  4. Press Go 7 times for TN-3380.
  5. Close the front cover.

Brother HL-6180DW

Cartridge: TN-3330 / TN-3380 / TN-3390

  1. Switch the printer off and open the front cover.
  2. Press and hold Go until all LEDs light up, then release.
  3. Press Go twice.
  4. Press Go 6 times for TN-3330.
  5. Press Go 7 times for TN-3380.
  6. Press Go 8 times for TN-3390.
  7. Close the front cover.
Go button tip: On many Brother HL printers, the number of Go button presses changes depending on whether the cartridge is standard or high yield. Use the sequence for your exact toner code.
Brother DCP and MFC mono printers with LCD / keypad reset

Brother FAX-2820 / FAX-2825 / FAX-2920 / MFC-7225N

Cartridge: TN-2000

  1. Open the front cover.
  2. Press Option.
  3. When “Replace Drum” appears, press *.
  4. Press 11.
  5. When “Accepted” appears, close the front cover.

Brother DCP-7030 / DCP-7040 / DCP-7045N

Cartridge: TN-2110 / TN-2120

  1. Open the front cover.
  2. Press Cancel/Back.
  3. Press Start.
  4. Press the up arrow until the display shows 00.
  5. Press OK.
  6. When “Accepted” appears, close the front cover.

Brother DCP-7010 / DCP-7025

Cartridge: TN-2000

  1. Open the front cover.
  2. Press Option.
  3. Press Start.
  4. Press the up arrow until the display shows 11.
  5. Press Set.
  6. When “Accepted” appears, close the front cover.

Brother DCP-7055

Cartridge: TN-2010, or TN-2220 if a compatible cartridge is installed

  1. Open the front cover.
  2. Press Cancel/Back.
  3. Press Start.
  4. Press the up arrow until the display shows 11.
  5. Press OK.
  6. When “Accepted” appears, close the front cover.

Brother DCP-7065

Cartridge: TN-2210 / TN-2220

  1. Open the front cover.
  2. Press Cancel/Back.
  3. Press Start.
  4. Use the up arrow until the display shows 11 for TN-2210.
  5. Use the up arrow until the display shows 12 for TN-2220.
  6. Press OK, then close the front cover when accepted.

Brother MFC-7320 / MFC-7440N / MFC-7840W

Cartridge: TN-2110 / TN-2120

  1. Open the front cover.
  2. Press Cancel/Back.
  3. When “Replace Drum” appears, press *.
  4. Press 00 for TN-2110.
  5. Press 11 for TN-2120.
  6. When accepted appears, close the front cover.

Brother MFC-7360N / MFC-7460DN / MFC-7860DW

Cartridge: TN-2210 / TN-2220

  1. Open the front cover.
  2. Press Cancel/Back.
  3. When “Replace Drum” appears, press *.
  4. Press 11 for TN-2210.
  5. Press 12 for TN-2220.
  6. When accepted appears, close the front cover.

DCP-8060 / DCP-8065DN / DCP-8070D / DCP-8085DN / MFC-8460N / MFC-8860DN / MFC-8870DW / MFC-8370DN / MFC-8380DN / MFC-8880DN / MFC-8890DW

Cartridge: TN-3130 / TN-3170

  1. Open the front cover.
  2. Press Cancel/Back.
  3. When “Replace Drum” appears, press *.
  4. Press 00.
  5. When accepted appears, close the front cover.

Brother DCP-8110DN / MFC-8510DN / MFC-8520DN

Cartridge: TN-3330 / TN-3380

  1. Open the front cover.
  2. Press Cancel/Back.
  3. When “Replace Drum” appears, press *.
  4. Press 11 for TN-3330.
  5. Press 12 for TN-3380.
  6. When accepted appears, close the front cover.

Brother DCP-8250DN / MFC-8950DW

Cartridge: TN-3330 / TN-3380 / TN-3390

  1. Open the front cover and close it again.
  2. Wait until “Please wait” appears on the display.
  3. Open the front cover again.
  4. When “Door Open” appears, press 1.
  5. When Reset appears, scroll to the cartridge you need to reset.
  6. Press OK.
  7. When “Reset? Yes/No” appears, press Yes.
  8. Close the front cover.

Additional Brother reset methods

These sections cover small mono printers and older Brother colour laser reset menus.

Brother TN-1030 / TN-1050 small mono printer reset methods

Brother HL-1110 / HL-1112

Cartridge: TN-1030 / TN-1050

  1. Switch the printer off.
  2. Press and hold the on/off button.
  3. When all LEDs turn on, open the cover and remove the toner and drum unit.
  4. Release the on/off button.
  5. Reinstall the toner and drum unit, then close the cover.
  6. Press the on/off button twice and wait 2 seconds.
  7. Press the on/off button 6 times.

Brother DCP-1510 / DCP-1512A

Cartridge: TN-1030 / TN-1050

  1. Press Menu.
  2. Select Machine Info, then press OK.
  3. Select Drum Reset or Reset Drum.
  4. Press and hold OK until Reset or Exit appears.
  5. Press Start.
  6. Quickly use the up arrow to select 11.
  7. Press OK.
Steps 6 and 7 must be done quickly or the reset may fail.

Brother MFC-1810

Cartridge: TN-1030 / TN-1050

  1. Press Menu.
  2. Select Machine Info, then press OK.
  3. Select Drum Reset or Reset Drum.
  4. Press and hold OK until Reset or Exit appears.
  5. Press *.
  6. Press 11.
Brother colour laser toner reset methods

Brother HL-4040CN / HL-4050CDN / HL-4070CDW

Cartridge: TN-130 / TN-135 colour toner series

  1. Open the front cover.
  2. Press Reprint and Cancel together.
  3. The display should show a code such as B-TNR-S or B-TNR-H.
  4. Use the up arrow to select the toner colour and capacity you need to reset.
  5. Press OK and wait a few seconds.
  6. Press Stop.
  7. Close the front cover.
B = Black C = Cyan M = Magenta Y = Yellow S = Standard TN-130 H = High Capacity TN-135

Brother HL-3040CN / HL-3070CW

Cartridge: TN-230 colour toner series

  1. Open the front cover.
  2. Press Secure Print and Cancel together.
  3. The display should show a code such as K-TNR-STD or K-TNR-STR.
  4. Press + to select the toner cartridge type and colour you want to reset.
  5. Press OK and wait a few seconds.
  6. Press Cancel.
  7. Close the front cover.
K = Black C = Cyan M = Magenta Y = Yellow STD = TN-230 STR = Starter cartridge
Colour toner tip: Reset only the colour you have replaced. If you reset the wrong colour, the printer may show misleading toner levels.

Common Brother reset questions

If the reset does not work first time, these checks often help.

The printer still says Replace Toner

Check that you reset the correct toner code and capacity. Some models use different sequences for standard and high-yield cartridges.

The reset menu will not appear

Make sure the front cover is open where required. Button timing can be sensitive, so close the cover, reopen it and try again.

The printer says Drum instead of Toner

A drum message usually means the drum counter or drum unit needs attention. Replacing toner will not normally clear a drum warning.

I changed more than one colour toner

Reset each colour separately. Do not reset a colour unless that cartridge has genuinely been replaced.

The cartridge is still not recognised

Remove the toner and drum assembly, reseat the toner in the drum, check all seals are removed and reinstall it firmly.

My model is not listed

Do not guess the sequence. Ask Chat Assist or contact us with the exact Brother printer model and toner or drum code.

Still stuck? Ask Chat Assist or contact us with the printer model, toner or drum code, order number if relevant and a clear photo of the display message.

Need help with a Brother reset?

If the method is not working, the display message is unclear or you are unsure whether you need a toner or drum reset, ask Chat Assist to guide you through the next step or contact our support team.

Ask Chat Assist Contact Customer Support Toner support TN243 / TN247 reset guide
Email us customerservice@printer-cartridges.co.uk
What to include Printer model, cartridge or drum code and display message

!